Full payment must be completed at least 14 days before the event.
Your booking is only confirmed once the deposit is received and written confirmation is provided.
02
Cancellation & rescheduling
More than 14 days before the event: your deposit will be fully refunded (please allow up to 7 working days for processing).
Within 14 days of the event: the deposit is non-refundable, but you are allowed to reschedule once, subject to availability.
The new date must be confirmed within 1 month of the original booking.
The rescheduled event must take place within 1 year of the original date.
Further rescheduling is not permitted under any circumstances.
03
Parking & access
The client must ensure legal, safe, and accessible parking within 10 metres of the event location.
If parking or access is restricted or unsafe, we reserve the right to refuse service without refund.
04
Usage rules
All guests use the booth at their own risk.
We may temporarily pause service due to safety concerns, weather conditions, or technical issues.
No food, drinks, rough behaviour, smoking or vaping is allowed inside the booth.
05
Photos & data
Enjoy unlimited prints and digital photos during your booked session.
Unless requested otherwise in writing, we may use event images for marketing and social media purposes.
We will not sell or share your personal data.
06
Equipment care
The client is liable for any deliberate damage to our equipment caused by guests.
Please treat our equipment with care. It's part of the magic!
07
Force majeure & service disruption
In the rare event that we are unable to attend due to van breakdown, equipment failure, or other unforeseen circumstances, your deposit will be refunded in full.
However, we are not responsible for any further losses or compensation beyond the deposit.